Whatever Toyota vehicle you have, the repair shop you visit for regular inspections, maintenance, repairs, or replacements determines how your car will operate and its longevity. Therefore, you must research and compare different shops for Toyota repair in Surprise, AZ before settling on one.
Research Local Shops
You can research online or get recommendations from friends, family, and co-workers. Create your list and keep ticking off shops on the list to make it easier.
Check Their Certifications
The first thing you should check from the shop is their certifications. Toyota usually has a T-TEN program that trains Toyota technicians. You should also ensure they have Automotive Service Excellence (ASE) certifications. Other credentials to consider include updated licenses, permits, and insurance.
Consider Their Repair Parts
The parts mechanics used for repairs or replacements determines how the car runs and how long they last. Therefore, check the parts your repair shop uses and ensure they are legit Toyota parts.
Look at Their Experience
Ask how long the repair has been servicing Toyota cars. It would help if you also asked how often they service vehicles that are the same model and year as yours, their success rates, and any complications they face.
Read Reviews
Every shop for Toyota repair in Surprise, AZ advertises itself as the best and highly rated. However, clients never lie; they help you gauge the level of service you will receive. Visit the repair shop’s website and sites like Yep, Google, and BBB to look at ratings and customer reviews.
Look at what clients commend the repair shop for and what they most complain about. You should also consider how the repair shop responds to complaints.
Interview The Mechanics
While the repair shop’s online image might impress you, having a one-on-one talk with the mechanics will help you get an accurate picture of what to expect. It gives you perspective on things like their communication and how they go about car servicing.
